Category: Lightning Communities

Lower Employee Attrition with Salesforce Employee Communities

Lower Employee Attrition with Salesforce Employee Communities

As more and more companies start to realize the value of making their employees happy, there comes the need for community within the workforce. Having an employee community where employees can go to stay engaged, voice ideas and get questions answered goes a long way in lowering employee attrition.

That’s where Salesforce Communities comes in. Communities offers a fast and easy way to set up a community for your employees and connect them to all the resources they need in one place. Not only that, but with built in personalization and gamification opportunities, your employees will be chomping at the bit to engage on your community. Continue reading “Lower Employee Attrition with Salesforce Employee Communities”

Top 4 Spring ’18 Community Features to be Excited About

Top 4 Spring ’18 Community Features to be Excited About

It’s that time of year again — the holidays are over, but we have something even better to look forward to: the Spring ’18 Release! I’m going to try to temper my exclamation points, bolds and all caps, but let me tell you, this release is beyond exciting! Let’s break down the Top 4 Areas of Excitement in the Salesforce Communities Spring ’18 release! Continue reading “Top 4 Spring ’18 Community Features to be Excited About”

Lightning Bolt Templates: Creating, Packaging & Troubleshooting

Lightning Bolt Templates: Creating, Packaging & Troubleshooting

As of Summer ’17, Salesforce released the ability for users to export their communities as a packaged solution, allowing quick creation of new communities or packaging for distribution on the AppExchange. Continue reading “Lightning Bolt Templates: Creating, Packaging & Troubleshooting”

Top 5 Winter ’18 Community Features to be Excited About

It’s that time of year again, pumpkin spice starts to invade your food and drinks and Salesforce begins their Winter release process. Even though it’s still early and many new features are in preview or beta, I’m really excited about seeing these live in Lightning Communities!

There’s quite a bit of new features coming to Communities this release, so here’s an overview of my top 5 areas: Continue reading “Top 5 Winter ’18 Community Features to be Excited About”

Tailor Your Salesforce Community with Custom Theme Layouts

One of the biggest pain points of Salesforce Community templates we heard from our clients was that they didn’t want it to look like a “template” community. With the Winter ’17 release came custom themes, allowing admins and developers to create a custom branded community all while still being able to leverage Salesforce’s standard and custom components.

In this post I’m going to walk you through building and applying a theme to your community. I understand themes can be a little overwhelming to the uninitiated, but once you understand them, and get some experience under your belt, you’ll begin to see the power and control they offer. Continue reading “Tailor Your Salesforce Community with Custom Theme Layouts”

Favicons: Your Salesforce Community is Not Complete Without One

No matter who you are or what size your audience is, your new Salesforce Community will need a favorite icon, also known as “favicon.” For the uninitiated, the favicon is the tiny icon that appears in the tabs of your browser as well as when you “favorite”, or bookmark, a page, hence the name. This icon is often only seen by people in the periphery but a website really isn’t complete without one. Also, it tends to be one of the last things done on a Salesforce Communities project, and I would argue that it should be done as soon as is reasonable, as it does take time to propagate through to the browsers. Favicons truly complete a website and if it isn’t applied to the community, the favicon will stay as the blue Salesforce Cloud icon which may confuse your users. Continue reading “Favicons: Your Salesforce Community is Not Complete Without One”