Author: laureljones

Your Flight Plan: Steps to Ensure a Successful Project

Your Flight Plan: Steps to Ensure a Successful Project

As consultants, we’ve all been there, professionally or personally – someone wants a 747 and all you can offer is a paper airplane. Given enough time and enough resources, you can get them that jumbo jet, but right now the best solution equals a folded up piece of paper that flies. Neither party is truly happy; they’re not getting the 747, and you’re disappointed you can’t give it to them. Continue reading “Your Flight Plan: Steps to Ensure a Successful Project”

Lower Employee Attrition with Salesforce Employee Communities

Lower Employee Attrition with Salesforce Employee Communities

As more and more companies start to realize the value of making their employees happy, there comes the need for community within the workforce. Having an employee community where employees can go to stay engaged, voice ideas and get questions answered goes a long way in lowering employee attrition.

That’s where Salesforce Communities comes in. Communities offers a fast and easy way to set up a community for your employees and connect them to all the resources they need in one place. Not only that, but with built in personalization and gamification opportunities, your employees will be chomping at the bit to engage on your community. Continue reading “Lower Employee Attrition with Salesforce Employee Communities”

Tahoe Dreamin’: The First, the Last, the Best!

Tahoe Dreamin’: The First, the Last, the Best!

I had the honor of joining the Ohana community of Salesforce users, partners, SIs, ISVs, and MVPs at Tahoe Dreamin’ for the first time last week. This was to be the last time it was held in Tahoe (South Lake, to be exact), and we couldn’t have asked for a more perfect setting. Snow blanketed the mountains, beaches and lakes of the area, providing a beautiful backdrop for a few days packed full of networking, storytelling, education, food and fun! Continue reading “Tahoe Dreamin’: The First, the Last, the Best!”

Top 4 Spring ’18 Community Features to be Excited About

Top 4 Spring ’18 Community Features to be Excited About

It’s that time of year again — the holidays are over, but we have something even better to look forward to: the Spring ’18 Release! I’m going to try to temper my exclamation points, bolds and all caps, but let me tell you, this release is beyond exciting! Let’s break down the Top 4 Areas of Excitement in the Salesforce Communities Spring ’18 release! Continue reading “Top 4 Spring ’18 Community Features to be Excited About”

Lightning Bolt Templates: Creating, Packaging & Troubleshooting

Lightning Bolt Templates: Creating, Packaging & Troubleshooting

As of Summer ’17, Salesforce released the ability for users to export their communities as a packaged solution, allowing quick creation of new communities or packaging for distribution on the AppExchange. Continue reading “Lightning Bolt Templates: Creating, Packaging & Troubleshooting”

Top 5 Winter ’18 Community Features to be Excited About

It’s that time of year again, pumpkin spice starts to invade your food and drinks and Salesforce begins their Winter release process. Even though it’s still early and many new features are in preview or beta, I’m really excited about seeing these live in Lightning Communities!

There’s quite a bit of new features coming to Communities this release, so here’s an overview of my top 5 areas: Continue reading “Top 5 Winter ’18 Community Features to be Excited About”