In getting to know the community (the “ohana” at Salesforce), I’ve been introduced to some amazing people, both experts in Salesforce, and those just catching the Salesforce bug. The latter often feels unsure where to start – there’s so many clouds, so many certifications, and more of each coming out each quarter. Each time I’m asked “where do you start?”, I ask this question of them: “what are you passionate about?”
Can you smell it? Fresh cut grass, birds chirping, the splash of kids cannonballing into the pool – IT’S SUMMER! Or at least late spring. And with the weather we’ve been having, it may not feel like it, but at the risk of sounding cliche, things are heating up in the Salesforce Summer ’18 release, especially in Communities! Here are some highlights to look out for this release.
It’s been very encouraging to see so many companies come around to the idea that keeping employees happy means creating and maintaining an environment in which they can thrive. One of the biggest and easiest ways to do this is to ensure they have what they need at their fingertips (or at the click of a button) through an employee community.
As consultants, we’ve all been there, professionally or personally – someone wants a 747 and all you can offer is a paper airplane. Given enough time and enough resources, you can get them that jumbo jet, but right now the best solution equals a folded up piece of paper that flies. Neither party is truly happy; they’re not getting the 747, and you’re disappointed you can’t give it to them. Continue reading “Your Flight Plan: Steps to Ensure a Successful Project”
As more and more companies start to realize the value of making their employees happy, there comes the need for community within the workforce. Having an employee community where employees can go to stay engaged, voice ideas and get questions answered goes a long way in lowering employee attrition.
That’s where Salesforce Communities comes in. Communities offers a fast and easy way to set up a community for your employees and connect them to all the resources they need in one place. Not only that, but with built in personalization and gamification opportunities, your employees will be chomping at the bit to engage on your community. Continue reading “Lower Employee Attrition with Salesforce Employee Communities”